Ensuring the safety of our travelers is our top priority. We implement a comprehensive approach to guarantee a secure and enjoyable experience:

Expert Planning: Carefully curated itineraries with safety in mind.

Reputable Accommodations: Selection of secure lodgings with positive reviews.

Reliable Transportation: Partnering with reputable providers and well-maintained vehicles.

Local Expertise: Inclusion of knowledgeable local guides for insights and assistance.

24/7 Support: Constant availability for immediate assistance in emergencies.

Travel Insurance: Strongly recommended for comprehensive coverage.

Safety Briefings: Pre-trip briefings on local customs, emergency procedures, and contacts.

Health Precautions: Adherence to health protocols and close collaboration with local health authorities.

Yes! You can pay in a single lump sum, or multiple payments spread out over a period of time. We’re flexible!

Yes, we can help you find flights that could be suitable for the trip. Please reach out to us via email.

By purchasing trip cancellation coverage you forgo the unnecessary worries around what happens if an emergency occurs and you can’t make your trip. www.travelguard.com is one of many providers that offer a variety of coverage, including The Cancel For Any Reason (CFAR) option provided that you cancel your trip more than 48 hours prior to your departure, you’re eligible for a full refund. (other insurance companies that offer travel insurance in South Africa. www.globaltravel.com, www.insuremytrip.com, www.quotetravelinsurance.com, and www.worldnomads.com).

Cancellation Periods: The cancellation deadlines vary based on the type of trip and services booked. Please refer to your specific trip details for accurate information.

Refund Eligibility: Refunds are generally available if cancellations are made within the stipulated timeframe. However, certain non-refundable fees may apply.

Cancellation Fees: Depending on the timing of your cancellation, there may be applicable cancellation fees. These fees cover costs incurred by our team and partners in preparation for your trip.

Force Majeure: Unforeseen circumstances beyond your control or ours, such as natural disasters or political unrest, may be covered under our force majeure policy. This will be outlined in your trip details.